Foolproof and NatWest - Design Thursdays

Establishing a culture of critique

Hello everyone and many thanks for having me today to ramble through our approach to embedding a culture of critique in our studio. I hope you took something away from it, and I’m always happy to talk more about critique, or anything at all human-centred design. As I said, we’re literally round the corner in London but would love to connect with any of the NatWest team, wherever you are.

I’ve put together a more usable version of the presentation from today, with just the really actionable bits.

Helpful links

I also made reference to a few articles and books in the session. Obviously, you can search up the articles, but here’s the one where the really short definition of design critique comes from. It’s a Neilsen Norman Group article, with a slightly different approach to critique, but as we know, there’s thousands of definitions out there, so might as well start somewhere!

https://www.nngroup.com/articles/design-critiques/

That article actually references the excellent book by punk rock UX god Aaron Irizarry, Discussing Design. It’s old but good, and worth a read if you’re going to dig deeper into any of the ideas and issues around design feedback.

https://www.oreilly.com/library/view/discussing-design/9781491902394/

Contact Tim

It would be great to continue the conversation, and you can always find me on LinkedIn, where I sometimes make sense:

https://www.linkedin.com/in/timcaynes/

Thanks!