Kindness helps create positive workplace environments where employees feel respected, supported, and valued. Small acts of consideration can strengthen relationships, reduce stress, and improve overall employee wellbeing. In today's fast-paced work environments, kindness is often a powerful factor in building trust and encouraging collaboration. Organizations that promote kindness frequently experience stronger team cohesion and improved communication. Employees are more likely to support one another, share knowledge, and contribute positively to workplace culture when kindness is encouraged and practiced consistently.
Kindness: a little thought goes a long way
For this year's Mental Health Awareness Week, Kate shares tips on kindness and what it takes to be kind to yourself and others.
What is mental health? What is Mental Health Awareness Week? And why does it matter?
Our mental health is all about how we think, feel and behave.
What’s more, we all have mental health; sometimes it is great, and we feel fantastic - just as we would after physically working out.
At other times, we experience poor mental health and suffer. In this blog post, I'm going to provide you with some practical tips on Kindness - this year's Mental Health Awareness Week theme.
What is Mental Health Awareness Week?
Mental Health Awareness Week was pioneered by the Mental Health Foundation who aim to raise awareness of mental health (both good and bad), encourage others to speak out and share their experiences, and create lasting positive change for those in need of help.
It all sounds great so far, but do we really need all this attention on mental health? Well, yes - the facts paint a pretty dark picture:
1 in 4 people in the UK will experience a mental health problem every year – that’s 16 million of us
The average wait for effective treatment is 10 years
Suicide is the biggest killer of people aged between 20-34 in the UK
Depression is one of the leading causes of disability, affecting 264 million people worldwide
Poor mental health cost the UK economy £105.2 billion each year, poor mental health at work cost £34.9 billion last year equating to poor mental health problems costing £1,300 for every employee in the UK economy
So yes – we need as much attention on mental heath as possible, especially and crucially, as we continue to cope with isolation and social distancing.
Fittingly, this year’s theme for Mental Health Awareness Week is 'Kindness' as it strengthens relationships, develops community and deepens solidarity.
It is a cornerstone of our individual and collective mental health. More than ever, we need kindness right now; for ourselves, our families, friends, colleagues and communities.
What is ‘kindness’?
If you are kind, you are generally seen as friendly, generous, considerate, but perhaps naive or weak.
However, that is not the case. Being kind often requires courage and strength. It requires a sense of selflessness and doing things for others without expecting anything in return.
I was often seen as the ‘nice, kind, people pleaser’ type who wouldn’t dare say no when someone asked for help or a favour. I thought that I had to behave this way to be liked, keep friends and avoid being that tough, aggressive b***h in the office.
Oh how wrong I was.
Over the years, I've learnt that you have to be just as kind to yourself as you are to others, and that putting yourself first is by no means selfish. You can still make time to be kind to those you care about. You're not constantly exhausted either because you safeguard time to care for yourself.
I’ve also seen how the simplest and smallest act of kindness can have the biggest impact, and that kindness is laughter. By performing kind acts, I feel better, happier, more fulfilled but only when it is not at the detriment of my emotional heath.
There are countless studies showing how doing a selfless act for someone else rather than yourself improves our happiness – just read Happy Money by Elizabeth Dunn and Michael Norton to see how science has proven this time and time again.
Our advice
At Foolproof, we are exploring what it means to be kind and taking advice from Sonja Lyubmoirsky (The How of Happiness) to perform random acts of kindness over the next week and beyond.
We are also well aware of how important it is to be kind, given the extraordinary circumstances we face in lockdown.
The media is filled with reports that we're heading for a mental health crisis, so we're doing all we can to lessen the pressure on our NHS and lift one another's spirits.
Small gestures that went a long way for us/others in recent weeks:
A few of us have received thoughtful and unexpected gifts
Everyone’s being particularly generous with time and resource
Tim and Rita each led a cook/bake-along
Larissa hosts a weekly quiz over tea and cake
Zoe introduced the appreciation jar where we recognise one another's hard work via post it
Mike devised a conversation roulette wheel to spark spontaneous check-ins
Harpal and the Front of House team donated Easter eggs to a London food bank
And we’re encouraging everyone to be kind to themselves by:
Writing appreciation letters
Creating daily self-care routines
Reflecting on each day and celebrating all you have achieved, dealt with and got done
Starting a Kindness diary and writing a note to yourself, detailing what went well that day etc
Keeping a gratitude journal e.g. I am grateful that I don’t have to commute into Central London every damn day
Finding those silver linings and thinking about what has been surprisingly good during lockdown? For me, I have taught my parents how to use FaceTime (a huge achievement, believe me)
Thinking about the worst case scenario. Bizarrely, looking at the worst possible situation makes us realise how good we have it.
Resting! We no longer have to commute each day so are using this time to rest, learn new skills, exercise, get creative in crafts, learn a new language, cook more, dance!
We're also sharing lots of suggestions on how to be kind to our friends, family, housemates and our community. Here are a few:
Bake a cake for your neighbour
Virtual escape room with colleagues and a few beers
Send an appreciation message to a friend
Skill swap with someone (teach code in exchange for poker lessons)
Donate to the local food-bank
Remind friends and colleagues how awesome they are
Share memes, videos and jokes with friends
Play virtual boardgames
Send a takeaway to a key worker
It seems that Aesop was right when he stated:
No act of kindness, no matter how small, is ever wasted.
So I urge you to be kind in all that you do for others and, importantly, for yourself.
Kindness and Its Impact - FAQs
Kindness encourages empathy, understanding, and mutual respect among team members. When employees feel comfortable and supported, they are more willing to share ideas, ask questions, and collaborate on solving problems. This positive atmosphere helps reduce workplace tension and creates an environment where diverse perspectives can be discussed openly. As a result, teams often become more innovative, productive, and effective in achieving shared objectives.
Acts of kindness can significantly improve emotional wellbeing and workplace satisfaction. Employees who feel respected and appreciated often experience less stress and greater levels of motivation. A supportive culture can also strengthen resilience during challenging periods of change or uncertainty. By prioritizing kindness, organizations help create a healthier and more positive working environment for everyone.
Leaders can encourage kindness by modeling respectful behavior, recognizing positive actions, and creating opportunities for meaningful employee interactions. Small gestures such as showing appreciation, offering support, and actively listening can have a significant impact. When leaders consistently demonstrate kindness, it often influences workplace culture more broadly. Employees are more likely to adopt similar behaviors and contribute to a supportive environment.
Yes, kindness often extends beyond internal workplace relationships and influences how employees interact with customers. Employees who feel respected and supported are generally more likely to provide positive, empathetic, and helpful customer service. This connection between employee experience and customer experience demonstrates why workplace culture matters. Organizations that value kindness can strengthen both internal engagement and external customer relationships.
Kindness supports stronger relationships, improved collaboration, and higher levels of trust throughout an organization. These factors contribute to employee engagement, innovation, and organizational resilience. Rather than being a soft skill alone, kindness can influence measurable outcomes such as productivity, retention, and customer satisfaction. As businesses increasingly focus on people-centered cultures, kindness is becoming recognized as a valuable organizational strength.