Journal

Read about what we're talking, writing and thinking about at Foolproof.

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The user experience of enterprise technology

By Foolproof Team

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HSBC scoop top CIM award

By Foolproof Team

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Ryanair's U-turn on customer experience

By Ed Walker

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Consumer credit: here we go again

By Tom Wood

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Emotion in experience design

By Foolproof member

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UX Strat 2013, what did we learn?

By Foolproof Team

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Redesigning business culture and thinking around the customer

By Tim Loo

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iOS 7 and the UX of updates

By Rob Sterry

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7-day bank switching could fall flat

By Peter Ballard

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Data & Analytics

The big data, analytics and UX love affair

By Leslie Fountain

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Behavioural economics and the perfect holiday

By Tom Wood

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Battle for the living room heats up

By Philip Morton

25/27