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Journal

Read about what we're talking, writing and thinking about at Foolproof.

Abstract illustration of a dice, surrounded by geometric shapes and arrows pointing at different angles.

What are digital experience management platforms?

By Amzed Hussain

Illustrations of 3d, transparent bar graphs with shapes to show upwards trend.

Data & Analytics

Striking the optimisation balance

By George Ioannou

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Design thinking: the five stages

By Tom Ablewhite

Illustration of a rope bridge across a canyon river.

Brand & Marketing

What is the brand experience gap?

By Philip Morton

Illustration of an orange dinosaur being drawn digitally.

Illustration in experience design

By Helen Harlow

Illustration of several volumes of a book with a page shown in the middle.

Data & Analytics

Our one-page measurement framework

By Philip Morton

Soft-focus photograph of some vegetables.

Amazon Fresh: our first thoughts

By Laura Sowman and Magda Lechowicz

Illustration of a person viewing a large, double-diamond diagram on a purple background.

Design thinking and the double diamond: FAQs

By Magda Lechowicz and Qi Xuan Lim

Illustration of a wallet smartphone case with money and credit cards shown.

Reaching underserved financial services customers in Asia

By Carol Ong and Shuying Yao

A series of tarot cards focused around measurement.

Data & Analytics

Three measurement myths, busted

By Philip Morton

An illustration of a shop shelve next to a mobile device.

Serving consumers direct for the first time: the power of great experience design

By Rob Hall

A series of illustrated rulers with one measuring tape in the centre.

Data & Analytics

Measuring the impact of your work is everyone’s responsibility

By Charlotte Leedham and Philip Morton

9/27