Improving front-line
triage in Yemen with One Shot Immersive

We supported the development of One Shot Immersive's BIMA award-winning VR training experience, used to improve mass casualty triage in austere and high threat environments. This technology prepares people to respond to mass casualty events such as natural disasters and terror attacks. It is now being delivered in Yemen by the David Nott Foundation, with other countries including Somalia planned.

One Shot Immersive develops VR training experiences to improve medical and situational awareness. They have successfully delivered educational workshops on humanitarian disasters and warfare through their partnership with the David Nott Foundation, saving countless lives in the process.

We validated the training experience to provide essential support to medics on the frontline of the world’s most turbulent areas. This was to support local hospitals and safeguard resources in Yemen, where there was four surgeons for every million people. To provide validation, we performed a comprehensive experience audit to form recommendations used to improve product features, functionality and the user journey. This ensured that the product was intuitive and met the needs of both medical trainers and trainees.

It's great to see VR training and triage for the developing world. Its potential impact is untold and inspiration to use VR for practical purposes.

Catriona Campbell — CEO, EY Innovations Lab

In phase two, we interviewed doctors across sites to measure the engagement and confidence levels of users. Initially, the testing focussed on headset configuration and messaging. We asked questions to determine whether the instructions were clear and easy to follow, and without having to troubleshoot. We then assessed the headset’s VR environment. which offered a lifelike experience based on a live war zone. One user consideration, taking the graphic content into account, was motion sickness and discomfort. Another centred around learning and whether the content delivered on that front. We tasked participants to distil their learnings, touching on the retention of information and documenting their psychological response to the headset and content experience. In time, this data informed an expert review. This provided One Shot Immersive with the means to measure the effectiveness of the headset and make iterative improvements over time.

Foolproof are global leaders. To have them as part of the product design team, taking VR to the world's worst humanitarian crisis, was something I am truly grateful for. VR trauma training has the power to save so many lives, but product design is critical. Foolproof helped us identify ways of immersing the user more fully, allowing them to experience the chaos of a mass casualty in a safe and engaging way. I want to thank everyone at Foolproof, their skills can add huge value to the humanitarian sphere.

James Gough — CEO, One Shot Immersive

One Shot delivered training workshops to doctors and medical personnel, in both Yemen and Syria. This was just the start of a global initiative, which quickly gained international traction. The experience expanded into Somali for further testing and development.