Rachel Sheppard

UK
Head of Operations
Rachel Sheppard
"I’m always trying to work out how to simplify or improve things across the business and ensure we’re not doing something just because 'that’s the way we’ve always done it'"

As Head of Operations my job is to keep most of the behind the scenes side of Foolproof working smoothly so that the rest of the company can get on and produce amazing work for our clients. As behind the scenes encompasses IT, Facilities, Fieldwork and Resourcing this is sometimes challenging but always interesting. 

I’m always trying to work out how to simplify or improve things across the business and ensure we’re not doing something “just because that’s the way we’ve always done it” which is one of my pet peeves, along with the misuse of apostrophes and commas.

I’ve worked in agencies or consultancies my entire career and love the environment and people who choose to work in them. I started off as a Designer and Front End Developer and have also worked as a Project Manager so I am entirely pragmatic about how things should work vs how they actually work!

Outside of work I’m trying to balance out attempts to make the perfect chocolate cookie and brownie with a lot of running and cycling.